Arkadin's success: inspired by a serial entrepreneur
Olivier de Puymorin, founder of Arkadin, is fueled by the vision that in a global, networked society, people working collectively and collaborating efficiently drive business growth and progress. That’s why he passionately promotes enjoyable, valuable sharing through teamwork. Olivier created Arkadin in 2001 with just two colleagues. Today, Arkadin is the world’s fastest-growing company in Unified Communications and Collaboration (UC&C) services, with 1200+ employees and 50+ offices in 30+ countries.
Olivier de Puymorin
Chairman & Founder of Arkadin International
CORPORATE – Hong Kong

A lifelong entrepreneur, Olivier has always been inspired by technologies that facilitate communication. He first connected people via messenger, then faxes, then teleconferencing, and finally, UC&C solutions.

In January 2014, he signed an acquisition with NTT Communications, one of the world’s leading Telecommunications groups, in order to sustain Arkadin’s rapid expansion.

Wondering if passion and energy can lead to success? Read Olivier’s amazing serial entrepreneur story! “Arkadin is a human company, where people are valued in all their diversity. Our culture is one of Respect, Working Together, Entrepreneurial Spirit and Enjoyment. I can’t imagine ever working any other way”, says Olivier de Puymorin.

Our goal: to deliver great customer experiences
What is success? More than mere numbers, it’s our clients’ smiles that give us a true feeling of achievement. That’s why we respect them and do all we can to find solutions for them – just as we would for friends. It’s something we all have in common at Arkadin, from management to employees. Even though the management team defines strategy and operational policies, the members always take time to listen to clients. Because clients inform their most important decisions. Our ExCom members are located all around the world so they’re always in touch with local business cultures. They know that our 37,000+ customers need global reach – but with a local feel.
Didier Jaubert
Chief Executive Officer (CEO)
Paris

Our philosophy is a simple one: stay close to our customers, and even closer to our collaborators! That everyone has unique abilities and that people come first are deeply-held beliefs for the team.

“Every single person has a talent that needs to be nurtured, but success is always collective!” says Didier Jaubert.

Watch Didier Jaubert’s video to learn about his business vision and strategies for success

Didier Jaubert

Chief Executive Officer (CEO)

Paris

Didier holds the position of Chief Executive Officer and joined Arkadin in 2013 as Chief Partnership Officer. Didier brings over 30 years of commercial and general management experience with IT and Telco multinationals to our company. For 20 years, he held various management positions in Sales and Global Services in France and the U.S. at IBM. As SVP for Orange Business Services beginning in 2007, he was recognized for his expertise in outsourcing and system integration as well as for his strong negotiation skills in contracts and partnerships in global customer environments. Didier graduated from the École Centrale in Paris and also holds an Economics Degree from Paris University.

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Thomas Valantin

Chief Commercial & Transformation Officer (CCTO)

London

Thomas is Arkadin’s Chief Commercial & Transformation Officer (CCTO). Prior to occupying this position, Thomas headed our Arkadin Latin America Operations beginning in November 2011. Thomas has over 20 years experience in international sales management with high-tech and telecom companies in Europe and Latin America, including 12 years in the video conferencing industry at Polycom, Tandberg and Cisco Systems. Thomas graduated from the International Business School of Paris Chamber of Commerce and holds an MBA from ESIC Madrid in International Business Trading.

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Armelle de Madre

Chief People Officer (CPO)

Paris

Armelle joined Arkadin in 2011 to take on HR for EMEA and as Deputy to Global HR, setting up HR Information System and global processes and programs. She followed by leading Marketing for EMEA, focuses on key product launches and business-driven lead generation activities. After graduating from Columbia University in New York City and HEC business school in Paris, she started her career at Renault in Sales and Marketing, before moving to Human Resources positions in Sales, Engineering, Logistics as well as Manufacturing. She then joined Schneider Electric.

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Alexis Cornu Thenard

Chief Financial Officer (CFO) & Online Managing Director

London

Alexis joined Arkadin in 2005. He became Chief Financial Officer & Online Managing Director after holding several positions in Europe, North America and Asia, where he was instrumental in setting up financial foundations, processes and growth sustenance. Alexis has 12 years of experience as a CFO in positions at fast growing companies such as Arkadin and Exlinea (Jardine Group). He is in charge of all M&A and fundraising activities. He started his career at PricewaterhouseCoopers. Alexis graduated from Sup de Co Amiens Business School.

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Damien Bayle

Managing Director, Conferencing & Events

Paris

Damien is one of Arkadin’s veterans, having joined the company in 2001 in order to develop its sales activity in France and Europe. He is currently in charge of Conferencing & Events. Prior to Arkadin, Damien occupied various sales, marketing and consulting positions with France Telecom, Framacom and L'Oréal. Damien graduated from the HEC Business School.

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Christophe Reyes

Managing Director, UCaaS

Paris

Christophe has been responsible for managing Arkadin Operations in Europe, including CEMEA, since January 2011. He joined Arkadin in 2007 to create the Global Strategic Accounts group (GSA) to address the Fortune 500 Global Enterprises, which included building strategic relationships with vendors such as Microsoft and Cisco WebEx. Prior to Arkadin, Christophe worked for 15 years in the high tech industry in Sales and General Management positions, and lead fast growing software companies such Electronic Arts, Criterion Software and XRT. Christophe graduated with a Masters degree in Management from the University of Paris.

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Andrew Pearce

Managing Director, EMEA

London

Andrew joined Arkadin in 2009 as General Manager for Arkadin’s UK and Ireland businesses, a remit that was extended to Northern Europe incorporating the operations in The Nordics and The Netherlands. With a track record of consistent revenue and profit growth and comprehensive general management, sales, marketing, product management and operations experience in the Collaboration industry spanning over twenty years’, Andrew was appointed Managing Director for Arkadin’s EMEA operations in March 2017. Prior to joining Arkadin, Andrew enjoyed successful periods of rapid revenue growth leading conferencing and collaboration businesses at BT Conferencing, Genesys Conferencing and PGi. Andrew is a Mathematics / Physics graduate of the University of London, and has a postgraduate diploma in Management Studies from the Polytechnic of Central London.

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Mark Alexander

President, Americas

Atlanta

As President of Arkadin Americas, Mark Alexander is responsible for leading business strategy and sales. Since joining the company in October 2010, he has been committed to realizing the company’s high growth potential for unified collaboration services with Arkadin’s trademark customer focus. A Telecommunications and Internet veteran known for a hands-on, results-oriented leadership style, Mark was formerly EVP Sales & Marketing for Premiere Global Services (conferencing) and also held leadership positions at Interland, BellSouth, Scientific-Atlanta and MCI. Mark has a Bachelor of Science in Management from Georgia Institute of Technology and an MBA from Emory University.

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Sean Kwek

Managing Director, APAC & Japan

Singapore

Sean Kwek, Managing Director of Arkadin Asia Pacific has over 18 years of experience in the Unified Collaboration & Communication industry is responsible for the strategy and execution as well as building and expanding the revenue generating eco-system in Asia Pacific. Sean joined Arkadin in 2009 as Marketing & Product Management Director, Asia Pacific and helped drive Arkadin achievements and brand visibility through customer and field marketing activities, industry analyst engagement & efficient GTM product launches. In 2012, Sean moved into a General Management position for Arkadin Singapore & Taiwan where he setup the Arkadin Taiwan entity and achieved Year on Year double digit revenue growth. Sean continues his career progression within Arkadin in 2014 when he assume the role of Regional Vice President of Sales & Marketing, Asia Pacific. In this role, Sean engineered major organization and strategic transformation to align the business with the evolution of the Unified Communication landscape in Asia Pacific. Prior to joining Arkadin, Sean held management positions at PGi, Genesys Conferencing and InterCall working in various roles within sales, finance, product management and marketing functions in Asia Pacific. Sean graduates from University of London majoring in Banking & Finance and also holds a Post-Graduate Diploma from Marketing Institute of Singapore.

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Jean-Pierre Dacher

Chief Technology & Information Officer (CTIO)

Paris

Jean-Pierre joined Arkadin as Chief Technology & Information Officer (CTIO) in 2016 and is responsible for leading product, development, operations and our information systems. Jean-Pierre has 30 years of international experience including engineering planning, and product and project management with enterprises such as Hewlett Packard, SAP, Business Objects and most recently Murex where he was COO. Jean-Pierre holds an engineering degree from Ecole Nationale d’Elecronique et Radio-Electricité and a Mastere from Ecole Nationale Supérieures des Télécommunications.

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